MATRIXSYNTH: KORG Prologue Tuning Problems?


Saturday, October 06, 2018

KORG Prologue Tuning Problems?


"Don't buy a KORG PROLOGUE!!!" Published on Oct 5, 2018 Adam Borseti

Anyone seeing this? Comments? It almost sounds like he's just triggering notes at different waveform widths, but then why only that specific note? I had similar behavior on my OB-Xa. It's like one or two voices drift out.

Update 10/24/18:

via Reddit:

"From Korg HQ:

Korg has recently received reports of a slight detuning on a small and isolated range of keys on our Prologue8 and Prologue16 synthesizers.

We have since been investigating the source of the behavior extensively, and believe the issue is present within the software responsible for tuning stabilization. Once the problem presents itself the behavior does not become worse over time. In fact, performing manual tuning may improve performance.

We take this matter very seriously, and assure Prologue dealers and end users that we are committed to correcting this issue with a user-installable software update by the end of 2018.

Our ongoing commitment is to deliver the very highest-quality musical instruments. We apologize for any problems this issue may cause, and thank you in advance for your understanding and patience.

KORG

PS: I can stick around and answer some questions related to this in this thread for a bit."

1 comment:

  1. It´s a well known problem, see Gearslutz forum. Everytime keys e to f# pressed, different tuning.
    I´ve sent mine back and will skip Prologue. Because Korg is not willing to report about the issue, it´s not known, if they might be able to solve it with just a firmware update. In my point of view, they at least should react offically.

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