Melbourne Instruments Backs Its Motorized Controls With a 10-year Warranty

Press release follows:

Melbourne Instruments Backs Its Motorized Controls With a 10-year Warranty

Guaranteed to feel the same in 10 years as it does on day one. Every motorized rotary control that Melbourne Instruments builds is now covered by a 10-year warranty.

MELBOURNE, AUSTRALIA - Melbourne Instruments today announced a 10-year warranty on the motorized rotary control components in every product it builds, covering NINA, DELIA and ROTO-CONTROL. The cover sits alongside the standard product warranty and is activated by registering the instrument.

A conventional knob uses a wiper dragging across a resistive track, and that contact is what wears, collects dust and eventually fails. Melbourne Instruments' controls remove contact from the assembly. Torque passes from the motor through a magnetic field rather than a gear train. Position is read optically, with nothing touching. There is no wear surface anywhere between the motor and the player's fingers.

That has benefits beyond durability. An endless encoder has no fixed position, so the knob sits wherever the last hand left it and the true value lives on a screen or LED. Its detents soften over time as the disc and wipers wear. Melbourne Instruments' knobs drive to the exact preset position, hold detents and switch positions under the hand, and change character on demand - stepped, smooth, or switch-like. No gears between the motor and your fingers. The knob moves the instant the sound does.

The motors have been tested 50 million times, far more than a lifetime of playing could reach. The 10-year warranty is not the limit of the mechanism. It is the point at which Melbourne Instruments stopped counting.

Customers who bought before 17 August 2026 have until 17 February 2027 to register at melbourneinstruments.com and activate their full 10 years, running from the original date of purchase. The terms and scope are the same as for a new purchase.

The warranty launches with a campaign called "A decade of play", running across Melbourne Instruments' channels and dealer partners from 17 August. The line appears on a 10-year motor warranty roundel supplied to retailers alongside product artwork and spec listings.

Claims in the first 2 years go through the customer's place of purchase, as they do today. From year 3 to year 10, claims come directly to Melbourne Instruments, with service points in Europe, the USA and Australia. Cover applies to the motorized rotary control components only and requires registration.

www.melbourneinstruments.com